Privacy Policy

Last updated: November 22, 2025

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including any chat widgets or communication tools.

1. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide when filling out forms, signing up, contacting us, or interacting with our chat widget. This may include:
• Name

• Email address

• Phone number

• Business information

• Any details you provide via chat or forms

b. Automatically Collected Information

When you visit our website, certain information is automatically collected, such as:

• IP address

• Browser type and version

• Device information

• Pages visited

• Time and date of visit

• Referral source

• Cookies and tracking technologies

c. Chat Widget & A2P Messaging Compliance

If you use our chat widget or opt in to receive SMS or automated communications:

• We may collect your phone number and message history.

• By opting in, you consent to receive automated messages related to your inquiry.

• Message and data rates may apply.

• You may opt-out at any time by replying "STOP".

• We comply with A2P (Application-to-Person) messaging standards and require explicit consent before sending SMS or automated messages.

2. How We Use Your Information

We use information collected to:

• Provide and improve our services

• Respond to inquiries via chat, email, or phone

• Send updates, confirmations, or relevant communications

• Improve website performance and user experience

• Comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell your personal information. We may share information with:

• Service providers assisting with website operations, hosting, analytics, or messaging

• Third-party tools integrated into the site (such as chat or SMS platforms)

• Legal authorities, if required to comply with law

4. Cookies & Tracking

We use cookies to improve your browsing experience. You can disable cookies through your browser, but some features may not function properly.

5. Data Security

We use industry-standard security measures to protect your data. However, no transmission over the internet is 100% secure.

6. Your Rights

You may:

• Request to access, update, or delete your personal information

• Opt-out of SMS or marketing communications at any time

• Disable cookies in your browser settings

7. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children.

8. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be reflected with an updated "Last Updated" date.

9. Contact Us

If you have questions about this policy or your data, contact us at: [email protected]

Copyrights 2025 Impact Flow AI