Privacy Policy
Last updated: November 22, 2025
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including any chat widgets or communication tools.
1. Information We Collect
a. Personal Information
We may collect personal information that you voluntarily provide when filling out forms, signing up, contacting us, or interacting with our chat widget. This may include:
• Name
• Email address
• Phone number
• Business information
• Any details you provide via chat or forms
b. Automatically Collected Information
When you visit our website, certain information is automatically collected, such as:
• IP address
• Browser type and version
• Device information
• Pages visited
• Time and date of visit
• Referral source
• Cookies and tracking technologies
c. Chat Widget & A2P Messaging Compliance
If you use our chat widget or opt in to receive SMS or automated communications:
• We may collect your phone number and message history.
• By opting in, you consent to receive automated messages related to your inquiry.
• Message and data rates may apply.
• You may opt-out at any time by replying "STOP".
• We comply with A2P (Application-to-Person) messaging standards and require explicit consent before sending SMS or automated messages.
SMS & Text Message Communications
By providing your phone number and opting in through our website forms, you consent to receive text messages from Impact Flow AI (GetImpactFlow.com). These messages may include transactional communications, customer support responses, service-related updates, and — if you separately consent — marketing or promotional messages.
Message frequency may vary.
Message and data rates may apply depending on your mobile carrier and plan.
You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages from us unless you re-subscribe. For help, reply HELP or contact us at [email protected].
Consent to receive text messages is not a condition of purchase.
How We Collect SMS Consent
We collect SMS consent directly from users through forms on our website, including but not limited to our contact forms. Users must take affirmative action by checking an unchecked consent box acknowledging their agreement to receive text messages from Impact Flow AI. Consent is never assumed or pre-checked.
Data Use & Sharing
We do not sell, rent, or share your mobile phone number with third parties for their marketing purposes. Your information is used solely to provide services, communicate with you, and operate our business in accordance with this Privacy Policy.
Data Security
We take reasonable measures to protect your personal information, including phone numbers, from unauthorized access, disclosure, or misuse.
2. How We Use Your Information
We use information collected to:
• Provide and improve our services
• Respond to inquiries via chat, email, or phone
• Send updates, confirmations, or relevant communications
• Improve website performance and user experience
• Comply with legal and regulatory requirements
3. Sharing Your Information
We do not sell your personal information. We may share information with:
• Service providers assisting with website operations, hosting, analytics, or messaging
• Third-party tools integrated into the site (such as chat or SMS platforms)
• Legal authorities, if required to comply with law
4. Cookies & Tracking
We use cookies to improve your browsing experience. You can disable cookies through your browser, but some features may not function properly.
5. Data Security
We use industry-standard security measures to protect your data. However, no transmission over the internet is 100% secure.
6. Your Rights
You may:
• Request to access, update, or delete your personal information
• Opt-out of SMS or marketing communications at any time
• Disable cookies in your browser settings
7. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from children.
8. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be reflected with an updated "Last Updated" date.
9. Contact Us
If you have questions about this policy or your data, contact us at: [email protected]